London Resort
Mayfair · Est. 1998
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Twenty-eight years of distinguished British hospitality in the heart of Mayfair.
"We believe that true luxury is not about excess — it is about the quality of attention, of space, and of time."
London Resort occupies a row of four meticulously restored Georgian townhouses at 14 Grosvenor Square — a landmark address in one of London's most prestigious neighbourhoods. Our founding philosophy was simple: to create a retreat that felt as personal as a private home, yet offered every conceivable luxury of a world-class hotel.
Today, under the stewardship of General Manager Victoria Ashford, the resort employs 240 dedicated staff across its hotel, dining, spa, and hospitality divisions. Our commitment to personalised service remains as unwavering as it was in our opening year.
From a single Georgian house to one of London's most celebrated destinations — our story is one of steady growth, unwavering standards, and a relentless pursuit of excellence.
Sir Charles Pemberton opens the doors of 14 Grosvenor Square, offering 24 rooms and a single dining room. The Times names it "London's most exciting new address."
London Resort becomes the first hotel in Mayfair to receive five-star status from both the AA and Forbes Travel Guide in the same calendar year.
Our flagship fine dining restaurant, The Scarlet Room, opens to critical acclaim under Executive Chef Dominic Laurent. The first Michelin star arrives within 18 months.
A major renovation adds the subterranean Crimson Spa and The Club — London Resort’s exclusive private licensed casino and members salon for hotel guests and annual members.
Acquisition of the adjacent townhouse allows London Resort to expand its accommodation offering, including the addition of three landmark Penthouse Suites.
Voted Best Luxury Hotel Experience in London for the third consecutive year by the London Hospitality Awards panel.
The seventh-floor Remy Terrace opens — a new outdoor venue with panoramic London skyline views, available for private hire and seasonal evening events.
Every guest is known by name. Our staff-to-guest ratio of 3:1 ensures that nothing is overlooked, from your preferred pillow firmness to your usual evening aperitif.
We source locally wherever possible — from British artisan food producers to heritage furniture makers. Authenticity is woven into every corner of the resort.
Discretion is a cornerstone of our service. Our guests expect — and receive — complete privacy at all times, whether in their suite or across all our hospitality venues.
We maintain a strict policy of responsible hospitality. All evening venues and social experiences, including The Club casino, are exclusively available to guests aged 18 and above.
Our three dining venues are guided by the belief that exceptional food is a form of artistry. Seasonal menus, sommelier-selected wine pairings, and British produce define the table.
London Resort holds a Green Key certification and is committed to reducing environmental impact through renewable energy, sustainable sourcing, and responsible waste management.
Descend into the subterranean world of the Crimson Spa — a sanctuary of warmth and tranquillity, designed by award-winning architect Harriet Soane using Italian marble, copper accents, and bespoke lighting.
Our team of 18 specialist therapists offer treatments ranging from signature deep-tissue massage to advanced skincare protocols using Augustinus Bader and La Mer formulations.
Grosvenor Square in Mayfair is among London's most prestigious addresses — within walking distance of Hyde Park, Bond Street, and the West End's finest theatres, galleries, and dining establishments.
